Refund policy

StableDRIVE Refunds Policy

1. Cedar Nursery t/a StableDRIVE reserve the right to make changes in line with relevant laws and regulatory requirements. If there are any changes to the product, StableDRIVE will notify the Customer who may then contact StableDRIVE to end the contract before the changes take effect and receive a refund for any significant products paid for but not received.

2. For refunded products, it is the responsibility of the Customer to retain possession and take reasonable care of the goods, until the goods have been returned to the possession of StableDRIVE.

3. All return costs sought by StableDRIVE shall be deducted from the order monies held, thus any refund to the Customer shall be passed less this return charge.

4. If any of the goods we supply fail to perform satisfactorily due to faulty materials or workmanship, please contact us and we will work with you to deal with the problem. This would normally involve a repair, providing a replacement product or giving you a full or partial refund. Your rights, defined in the Consumer Rights Act 2015, are not affected by these terms. The images of the products on the StableDRIVE website and any printed material are for illustrative purposes only. Although StableDRIVE have made every effort to display the colours accurately, they cannot guarantee that a device’s display or print reproduction of the colours accurately reflects the colour of the products. The product may vary slightly from those images.